No refund will be made for any unused accommodation, missed meals, transportation segments or any other service. Such unused items are neither refundable nor exchangeable. Room allocation is done by the hotel depending upon availability at the time of check-in in the category of room as specified on your confirmation voucher. No refund shall be claimed, if the services & amenities of hotel were not up to your expectations. Any cost arising due to natural calamities like, landslides, road blockage, political disturbances (strikes), etc is to be borne by the client, which is directly payable on the spot.